The QA Level 3 Award in Mental Health First Aid in the Workplace (RQF) is a regulated and nationally recognised qualification that has been specifically designed for those who would like to raise their awareness of mental health, develop an understanding on how best to support, reassure and signpost colleagues to professional support.
Candidates will develop the knowledge, skills and confidence to actively promote positive mental health within their workplace, making it an ideal qualification for mental health champions/first aiders, human resources, managers, supervisors and team leaders.
Understanding mental health and its importance
The roles and responsibilities for mental health in the workplace
Importance of own wellbeing as a mental health first aider
Common mental health conditions, including:
Characteristics and features
Post-traumatic stress disorder (PTSD)
Obsessive-compulsive disorder (OCD)
Promoting positive mental health first aid in the workplace:
Best practice for employers
Mental health first aid at work action plan
Appropriate coping strategies
How employers can provide support to employees in the workplace
Assisting those off work or returning to work
Procedures to support employees who are off work whilst experiencing poor mental health
Types of support available both locally and nationally
1 x 25 Multiple Choice Question Paper (Theory Assessment).
The objective of the qualification is to benefit the Learner by educating them in common mental health problems related to work such as stress, depression anxiety, and post-traumatic stress disorder. The qualification includes how to actively listen and have a conversation provide suggestions but empowering the individual to make their own decisions on how to best provide assistance in difficult times.
The Learner will have an understanding of laws that apply to workplace associated with mental health and in addition, know how to assist with making the work environment beneficial to both employer and employee.